Your team lose this weekend?
Want to be a better manager? Want some tips for getting to goal? Here are a few from the football field.
Read moreMovie of the Week: Do you have a Delores?
Another good movie for Mistake Management Month, “Coffee Goof”. Watch how she handles it. Notice how she tells him what to do, shows him and then has him do it. Perfect model for teaching. And just look at the way she deals with her customers. Do you have a Delores?
Read moreHooray for Sugarland
here’s a story from Business Class reader, Kim Duval, about a time they messed up but managed it so well that she has continued to do business with them, will continue to do business with them and even recommends them to others. Who is “they”? In this particular story, “they” are Sugarland in Chapel Hill, NC.
Read moreToday Only: Great Price, Great Prize
Buy it today and then use it as a prize for later….for the person who brings in the most sales next week. Or the person who brings in the most accounts receivable. Or the person who tweets the most. Or use it as a training tool for you or someone on your team. There is MUCH to be learned from the race track!
Read moreSatisfy your customers unless it’s hard
That (headline) couldn’t be something we would say here at Business Class, could it?
Nope.
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