Clear As a Ghost
As managers, we are often disappointed by what people do or don’t do. Along with anger, frustration and other assorted emotions, micro-management often follows. Or a return to the “I’ll…
Read moreCustomer Service is NOT a Department
Vinnie is thrilled to be back – and just in time to share a bite size bit for Customer Service Week. As you may recall, we have featured a version…
Read moreCurse the Darkness/Light a Candle
In preparation and celebration of Confucius Day (September 29), our Leadership Quote of the Week is: A nice reminder that it is better to
Read moreA Real Morale Crusher
In celebration of Elephant Appreciation Day on September 22, our Leadership Quote of the Week is: Are there any elephants in your office? Copyright secured by Digiprove © 2014
Read moreWhat do you stand for?
Fifty-five years ago (on September 15, 1949), The Lone Ranger premiered on television*. In celebration, I’m pairing a picture of him with one of my favorite quotes (origin unknown), as…
Read moreNext Step for Procrastination
Our Quote of the Week has been selected in celebration of Fight Procrastination Day (Friday, September 6). It’s a nice little six month follow up for those of us who…
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