To get desired results, managers must have high expectations and make them clear. And then they must follow through.   If expectations are not met and the manager ignores this,  he is leaving the organization wide open for Ron Willingham’s Law of Limited Performance to kick in.  That’s bad news for both morale and productivity.  Results too.

Grab some popcorn and watch this scene.  Robin Williams has high expectations for his pupils.  Watch what happens when one of them doesn’t do his assignment.  He’s not allowed to skip the assignment.  And he’s not allowed to NOT believe in himself.  At least – not for very long.

An excellent demonstration of expecting a lot from people and believing in their abilities – even when they don’t believe in themselves.

A wonderful opportunity for transformational leadership.

More Resources on High Expectations:

• Quote of the Week: Expect A Lot
• Quick List: 10 Letters to Better Results
• High Expectations from Pygmalion
• 80% Perform Below Capability
• Brainteaser of the Week #29

 Expectatations must also be clear.  Here are a few resources for making expectations clear:

• Quote of the Week:  #1 Killer of Productivity
• Quick List:  10 Ways to Make Expectations Clear
• Brainteaser of the Week #28
• Clear Expectations at The Dean Dome
• Clear Expectations at The Siena Hotel 
• Clear Expectations at Performance Acura
• Clear Expectations at The Eden Roc Hotel
• Movie of the Week:  Remember the Titans
• Business Class Coaching Programs

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