When I saw this sign (actually two of them) in front of the Chapel Hill, NC store, I smiled and thought, “Wow!  How cool!” 

It was the last thing I would have expected when I was expecting. 

It’s a good thing I’m not because both spaces were occupied.

When checking out, I asked the cashier about it.  He seemed proud.  Said expectant mothers are very appreciative.  It seems like the signs boost the morale of insiders and outsiders, expectant or not.

Such a nice and clever touch.  A special way to show care and concern and connect with customers.   A little extra that  makes every day ordinary service  extraordinary.

Thanks again* to Whole Foods for doing business with heart.

 copyright 2010 – Business Class Inc

Resources to Help You Establish, Grow & Nurture a Culture of Doing Business with Heart :

• Don’t you love it? – a collection of stories.  * Story #3 in this article is also about Whole Foods.
• Ready-2-Go Meeting – on Customer Service
• Heart Cards – to help you nurture the “heart” culture
• Quick List:  10 Ways to Increase Client & Staff Retention
• Quote of the Week – Feel too small to make a difference?
• Brainteaser of the Week #14
• Movie of the Week – Johnny the Bagger
• Stephany Picquet Does Business with Heart at Starbucks
• Team Retreats & Coaching Programs to help you establish, grow and nurture a “heart” culture.  Workshops also available upon request.