In our Quote of the Week, George Washington suggests we avoid “bad seed”.
Even those of us who aren’t farmers can reap benefits from the figurative meaning of his words. “Bad seed” for us could mean faulty materials or finished goods; or a customer who spreads word of his dissatisfaction; or an unhappy staff member who does the same.
This list focuses on the latter, 10 ways to avoid “bad seed” and the damaging impact it can have on the morale and productivity of your team.
1. Don’t hire people who talk negatively about former bosses and former organizations in their job interview. The trend will most likely continue.
2. Don’t talk negatively about people in your organization to staff members and colleagues. It indicates a trend and dilutes trust. If you must vent, talk with a trusted advisor, like your coach.
3. Make goals and expectations clear. See Quote of the Week – On Productivity.
4. Give feedback. Don’t leave people In the Dark.
5. Follow through on promises made to staff members.
6. Look for the good, show appreciation and give recognition for work well done.
7. Make your own goals and deadlines.
To see the affect of NOT doing #5 – 7, read Are you gobbling up morale & productivity?
8. Make it safe for everyone to learn from mistakes. In fact, we suggest celebrating them.
9. Handle conflict quickly. Before it festers. Yes – you must Dare To Lead.
10. If despite all efforts, you end up with a malcontent or two, do as the great Antarctic explorer, Ernest Shackleton, did. He “kept the malcontents close to him to contain their effect and try to win them over.” See page 140 of Shackleton’s Way by Margot Morrell and Stephanie Capparell. Great book! Get it from your local library or bookstore. Or order directly from Shackleton’s Way. Another helpful resource: quote #2 in A Tip from the President.
copyright 2010 – Business Class Inc
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Got any additional ideas how to avoid “bad seed” ? Please share them in the “Comments” section below.
See also:
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Ready to throw in the towel? Great tips from Phil Ford – includes audio
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