A story shared by Kristin Tucker
Susan in San Francisco does business with a BIG heart in my book!
A few days before Christmas 2009 I was surfing online for a cool new 2010 calendar/planner to help me kick off the New Year. Anyone who knows me well knows that I have a penchant for polka dots. I found the perfect polka dot planner online and prepared to order it…organization can be stylish!
A few days later I received an email from the online store that said my planner was no longer available. Time for some serious investigating. Armed with a picture of my coveted polka dot planner and the designer’s name I began to dig. When I found that the creator, Susan Eslick, had a website I decided to go straight to the top with a personal email and voicemail. Here is the email thread that ensued and the very happy ending of my own complimentary polka dot planner! Susan may just be my 2010 Angel!
On Dec 23, 2009, at 2:36 PM, “Kristin Tucker” wrote:
Happy Holidays Susan,
I just left you a voicemail and thought I would follow up with an email. I am on a quest to find your 2010 polka dot small pocket magneto diary/calendar. I attached a picture for reference. Sorry to be inquiring at this busy time of year, but my order was rejected at Calendars.com and Amazon.com. I thought I’d go straight to the creator to ask if there are any other suppliers that I could contact to purchase this planner.
Thanks in advance for any information you can provide!
My Best,
Kristin Tucker
Hillsborough, NC
Fri 12/25/2009 10:17 AM
Merry Christmas Kristin,
Yes I have some of these in my studio. I’m out of town through the 4th but can send you one when I return. I love your sleuthing style.
Relax and enjoy you will start the New Year in style with the magneto planner designed by moi.
Cheers!!!
sESent from my iPhone
Sent: Wednesday, January 06, 2010 1:25 PM
Hi Kristin,
Happy new year. Are you still interested in this diary?
Please confirm.
susan
_________________________
susan eslick
design direct consult
san francisco, ca
Fri 1/8/2010 1:49 PM
Happy New Year Susan!
Thanks so much for keeping in touch. I am still interested in the polka dot planner. Let me know the preferred method of payment and if I should email or call you with that information. My mailing address is below.
Best to you in 2010!!!
Kristin
On Jan 28, 2010, at 10:26 AM, Kristin Tucker wrote:
Hi Susan!
A fabulous and generous surprise landed on my doorstep this week! Thank you so very much for my polka dot planner!!! 2009 may have been the worst year of my life, but 2010 is already showing promise and excitement. This may sound silly/corny but you’ve just added to that promise of good fortune with your gift to me!
PS…I included a picture so that you can see what a polka dot queen I am!
Cheers to you!
Kristin
Thu 1/28/2010 1:30 PM
Kristin,
You are fabulous. You can never have enough polka dots!
I had the worst year ever too last year. Here’s to the best year ever. You just never know what’s around the corner that will thrill and delight you.
Cheers!
susan
_________________________
susan eslick
design direct consult
san francisco, ca
susaneslick.com
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