We’ve been talking about the value of turning lemons into lemonade this week. With this group as your competition, the market will be all yours! Grab the popcorn and enjoy this feature in celebration of Mistake Management Month.
By the way – have you ever thought about the connection between customer service, morale and productivity?
More on Mistake Management:
copyright 2010 – Jan Bolick, Business Class Inc
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Hey Jan,
Terrific video! The video really was spot on.
As the cliche says “they could really have a great business if it wasn’t for those darn customers.”
Mark
Hi Mark – That’s funny. But scary too.
Glad you liked the video. What wonderful life long lessons for those kids who filmed it!
Thanks for writing! Jan