This week’s Quick List* is written in support and celebration of Mistake Management Month.
Obviously, there’s a lot at stake when mistakes are made. And when they are met by masterful mistake management, there is much to celebrate.
Here are 10 potential benefits of masterful mistake management. Plus 8 bonus items. Yep – there is a lot of potential in the mastery of mistake management.
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A safe environment for sharing concerns or mistakes that may normally hidden from you.
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We (managers and leaders) learn more about the mistakes being made.
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We have more opportunities to create or improve products and systems that help us avoid future mistakes.
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More people are involved in helping to create and implement them.
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Fewer mistakes are made.
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When they are made, more people will be ready to react and respond the way we would, if not better.
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Which means less of this will need to go through us.
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Reaction/respond time will be faster.
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Customers will be happier.
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Fewer customers will be lost.
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Customers will be more committed to us.
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Fewer team members will be lost.
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Productivity will be higher.
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Team morale will be higher.
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We will have more time for proactive work.
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We will make more of our goals.
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People will have more confidence in us.
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They will be talking at the water cooler about how we’ve become much better managers.
That would be a lot to celebrate!
Please join us in building awareness about the impact of Mistake Management.
A list of ways to get involved is at: Theme for the Month: Mistake Management.
If you’d like additional help:
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Invite Jan to make a presentation to your management group entitled: ”Keep your job. Master Mistake Management”.
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Hire Jan to work directly with you to master mistake management.
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Hire us t0 facilitate a group retreat designed to develop or fine tune your Mistake Management Plan.
For more information on any of these, send an email to: jan@businessclassinc.com.
Related Articles:
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Making Things Right at UNC
copyright 2010 – Business Class Inc
*Note: 10 by 10 on Tuesday (also know as a Quick List) is a weekly feature is for managers who don’t have time or don’t want to make time to read lengthy articles or even short paragraphs. Here you will find 10 tips or questions or steps or ways to Get 2 Goal or Be a Better Manager, etc). And it will be posted by 10 (AM – EST) on Tuesdays. Here’s our collection of Quick Lists to date.